Metropolitan Area Planning Council (Boston)
More information (Jobs at MAPC)
The Metropolitan Area Planning Council (Boston area regional planning agency) seeks an Administrative Intern to work in the downtown crossing section of Boston for at least six months. The Administrative Intern will serve as a core member of MAPC’s four member Administrative team, which supports the 60 members of the MAPC staff.
This is a paid part-time position with some flexibility as to working hours; pay pro-rated accordingly. Base week is 20- 25 hours, with additional hours possible in summer.
Primary duties include: ordering supplies; assisting with mailing projects; assisting all staff members with research and database tasks using various software tools such as Microsoft Word, Excel, PowerPoint, and Outlook calendars.
Qualifications: Candidates must be currently enrolled in a college degree program working toward an Associate’s, Bachelor’s, Master’s or higher degree. Excellent written and verbal communication skills are required – ideal candidate will be able to communicate effectively with professionals of both the public and private sectors, such as municipal officials and advocacy leaders. Must be detail oriented. Candidate must also be able to lift objects including boxes with a weight not to exceed 50 pounds.
Review of applications begins immediately. Candidates must have legal authorization to work in the USA and a valid driver’s license and/or the ability to arrange transportation to meetings in different parts of the region.
The hourly rate is $17.00 per hour, with no additional benefits except Mass Earned Sick Time.
MAPC is an EOE/AA employer. MAPC takes pride in the diversity of its workforce and encourages all qualified persons to apply. PLEASE SEE COMPLETE AD POSTED AT www.mapc.org (Jobs at MAPC) AND APPLY AT LINK SHOWN THERE. Thomas E. Hauenstein, Manager of Operations. Posted 9-1-16.
Director of Education
United Neighbors of Fitchburg, Inc.
Salary: Commensurate with experience
Benefits: AFLAC (available only, no contributions), life insurance, vacation and sick days Federal Classification: EXEMPT FULL-TIME REGULAR EMPLOYEE
About the United Neighbors of Fitchburg
The United Neighbors of Fitchburg was founded in 1968 as the Cleghorn Neighborhood Center – a community-based, grassroots organization dedicated to addressing the inequities of poverty. The Center originally served the Cleghorn neighborhood’s French-Canadian immigrants. Today, the UNF operates the Cleghorn Neighborhood Center and the Cleghorn Youth Center, and continues to work with the immigrant community —now, predominantly Latino – and the entire city of Fitchburg to develop leaders and fight for social justice. The neighborhood center provides leadership and community organizing opportunities; adult education (ESL, GED prep in Spanish, citizenship classes, computer training); direct services (referrals, food pantry, translation); cultural events, and meets additional community needs. The youth center offers a safe after-school environment for ages 5-18, promoting healthy decision-making and academic success through tutoring, leadership development, and fun and recreational opportunities. The UNF operates through grant funding, donations and volunteer efforts.
The United Neighbors of Fitchburg recently completed its new strategic plan, developing guiding principles and focus areas to implement its goals. The UNF will heavily focus on building partnerships to bring expertise and resources to the Latino and immigrant community, using a racial justice lens to implement all of its work. In addition, it will focus on leadership, culture & education, and economic strength of Latinos and immigrants to be the future leaders of Fitchburg.
About The Cleghorn Youth Center (CYC)
The Cleghorn Youth Center provides free after-school and summer programming for more than 100 local youth (ages 5 to 18) through its Teen, KIDZ and Summer UP programs. Positive role
models offer academic support, health education, teen nights and leadership and career development in a safe, structured environment. The center also strives to holistically support and engage families through education, resources and community organizing.
About Empowerment through Education
Empowerment through Education is the adult education program of the United Neighbors of Fitchburg, providing community members with diverse opportunities to grow personally and professionally. Through HiSET, English, citizenship, wellness, computer and other classes, the organization aims to empower each student to better themselves and achieve economic sustainability.
Overview of position:
The Director of Education (DE) will be responsible for overall program development, administration, and supervision of the all education programs at the UNF. The DE will be responsible for bringing the UNF’s youth and adult education programs to the next level of growth, utilizing the strategic plan as her/his basis for this. It is expected that the DE will develop and sustain partnerships, be responsible for youth and adult engagement in programs, and develop the new employment and career readiness component of the organization.
- Bilingual in English and Spanish and bicultural strongly preferred
- Bachelor’s degree or equivalent experience (education preferred)
- Knowledgeable with networking and building partnerships
- Experience working with different racial and ethnic groups
- Works well in team setting
- Flexible schedule, ability to work nights and weekends a must
- Resourcefulness, multitasking, and high organizational skills
- Listening and problem-solving skills
- Microsoft Office skills, experience using Google and other internet
- Solid communication skills both written and verbal, professionalism
- Experience with program development
- Valid driver’s license
- Develop and maintain organizational partnerships that will bring the organization and programs to the next level of growth
- Responsible for ongoing engagement and outreach of program participants, including and not limited to schools, community, houses of worship, etc.
- Work in partnership with other staff to provide a holistic and comprehensive support system for youth and families
- Develop and implement new career and employment readiness program for youth and adults
- Develop internship programs
- Engage youth and parents in leadership and community organizing activities
- Build the organizational capacity through volunteer engagement
Youth Development Programs
- Develop program curriculum through a racial justice lens that is age appropriate
- Develop and oversee CYC youth advisory board
- Train youth staff
- Teach classes or workshops as needed
- Develop organizational practices and curriculum utilizing a racial justice lens
- Develop academic achievement programs and practices
- Develop and implement assessment tools
- Responsible for youth events
- Develop and foster overall structure within the CYC, specifically focusing on enhancing CYC’s role as a multicultural safe-space
Adult Education Programs
- Develop adult education curriculum in partnership with institutions of higher learning that is appropriate to meet the needs of Latinos and immigrants
- Develop and coordinate orientations and graduations for program participants
- Oversee a staff of 4 part-time program coordinators and assistants in addition to dozens of volunteers
- Responsible for overall operation and maintenance of the Cleghorn Youth Center facilities
- Monthly supervision meetings (or as needed).
- Participate in weekly staff meetings.
- Participate in UNF events as assigned.
- Grant writing and reporting
- Run programs as opportunities arise, especially during the holiday season and severe weather conditions.
United Neighbors of Fitchburg is an equal opportunity employer. Women and people of color are strongly encouraged to apply.
Constituent Services Director
State Representative Cory Atkins
State Representative Cory Atkins is seeking a Constituent Services Director who will focus on constituent services, media relations, and front desk management in the Representative’s State House Office.
Responsibilities include, but are not limited to:
Managing constituent inquiries
Assisting with town related issues
Entering and managing data in constituent services database
Updating and maintaining Representative’s website
Social media management
Preparing citations, resolutions for special events
Writing congratulatory letters to constituents
Assisting with monthly newsletter
Maintaining press book
Assisting with general administrative duties: answering phones, ordering supplies, sorting mail
Bachelor’s degree, preferably in Communications, Public Relations, Political Science or other related field.
Experience with media and public relations, including effective use of social media.
Outstanding oral communication and writing skills, as well as the ability to produce quality work under pressure and in a fast-paced environment.
Ability to think critically and work both independently and as part of a team.
Experience in Massachusetts Legislature. Knowledge of legislative process and constituent services.
Please email resume, cover letter, and references to Amanda Milad
Research Data Analyst
MA Dept of Public Health
The Department of Public Health (DPH) is seeking a highly strategic and ambitious Analyst who will present data, findings and recommendations for the design and planning of prevention, intervention and treatment services as they relate to addictive disorders and performance management for improvement of service delivery. Our applicant will participate in data quality improvement initiatives, evaluate and propose recommendations, and conduct policy analysis. The Analyst works under the Office of Data Analytics and Decision Support (ODADS) within the Bureau of Substance Abuse Services (BSAS). The ideal candidate must be comfortable working in a dynamic team setting, and be a strategic player in supporting desired changes, outcomes and goals.
Duties and Responsibilities (these duties are a general summary and not all inclusive):
Extract and analyze data from agency database, including information from legacy datasets and Electronic Invoice Management and Electronic Service Management (EIMESM), and other supplemental data;
Research, gather and investigate data into the prevalence and incidence of alcoholism, drug addiction and compulsive gambling; provide statistical analysis and dissemination of results;
Respond to internal and external inquiries for data requests;
Utilize multi-source data in collaboration with contractors, develop methodologies and data frameworks to identify disparities in access to treatment;
Apply treatment data to follow clients through the continuum of care and identify best practices;
Prepare metrics and reports from findings for the agency/Bureau and professional publications;
Participate in data improvement initiatives for continuous quality improvements; recommend opportunities to enhance data collection, processing and analysis;
Assist the Director in carrying out ODADS responsibilities related to federal grant based projects;
Leverage performance data as basis to support outcome analysis and to advise senior staff on policy design;
Maintain personal/professional growth and proficiency by reading professional journals, health bulletins and other publication sources; stay informed of current trends and new data in the field of alcoholism, drug abuse, gambling and other addictions;
Participate in agency work groups to streamline processes and protocols, identify training needs and hardware/software, advise on health care reform and public health accreditation initiatives;
Demonstrated capacity to perform data analysis utilizing SQL (Structured Query Language) programming;
General knowledge of the principles and practices of epidemiology, biostatistics and public health;
Experience working with databases, particularly relational databases, ETL (Extract, Transform, Load) process and data cleaning;
Competence in utilizing statistical analysis tools commonly used with health care data such as SAS (Statistical Analysis System);
Solid aptitude in statistical methodology, process improvement and project management experience and skills;
Record of working with multiple data sources and combining data in multiple formats;
Skilled in presenting complex information in an understandable and compelling manner; Ability to explain data analysis to non-technical audiences;
Strong analytical and problem-solving skills to determine the applicability of epidemiological data, to draw conclusions and make effective recommendations and changes;
Ability to work well in a fast-paced environment and managing competing deadlines;
Proficient usage of Microsoft Office products including Word, Excel, and Outlook
About DPH and the Bureau of Substance Abuse Services:
The mission of the Massachusetts Department of Public Health (DPH) is to prevent illness, injury, and premature death, to assure access to high quality public health and health care services, and to promote wellness and health equity for all people in the Commonwealth.
We envision a Commonwealth in which all people enjoy optimal health. Massachusetts ranks among the healthiest of states according to comparative analyses, but we face numerous challenges, including chronic and infectious disease, substance abuse, violence, preventable hospitalizations, and health disparities.
DPH coordinates programs and policies to address specific diseases and conditions and offer services to address the needs of vulnerable populations. We also develop, implement, promote, and enforce regulations and policies to assure that the conditions under which people live are most conducive to health and enable people to make healthy choices for themselves and their families. We license health professionals, healthcare facilities and a variety of businesses that impact public health. We operate the state laboratory and four public health hospitals. We monitor health status and manage vital records including births, marriages and deaths. We educate people about public health issues and work closely with local boards of health and community partners to identify and solve public health problems.
The Mission of the Bureau of Substance Abuse Services (BSAS) is to foster healthy life choices through culturally responsive services that prevent, treat and promote recovery from substance related disorders.
Our Guiding Principles include:
Addiction is a chronic disease that can be successfully prevented and treated.
Eliminating stigma associated with addiction is essential to our work.
Substance use disorders affect individuals, families and communities across the Commonwealth.
No single treatment is appropriate for everyone.
Medications are an important element of treatment for many individuals.
Persons affected by substance abuse should be treated with dignity and respect.
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori
Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.
For questions, please contact Health Human Resources at 1-800-850-6968.
This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.
Applicants must have at least (A) five (5) years of full-time or equivalent part-time professional or technical experience in epidemiology, biology, biostatistics, toxicology, environmental science, environmental health, ecology, public health, chemistry, virology, immunology, bacteriology, microbiology, or statistics and (B) of which at least two (2) years must have been in a professional capacity or (C) any equivalent combination of the required experience and the substitutions listed below.
I. A Bachelor’s degree with a major in epidemiology, biology, biostatistics, toxicology, environmental science, environmental health, ecology, public health, chemistry, virology, immunology, bacteriology, microbiology, statistics, or other health-related field may be substituted for a maximum of two (2) years of the required (A) experience.*
II. A Master’s degree or higher with a major in epidemiology, biology, biostatistics, toxicology, environmental science, environmental health, ecology, public health, chemistry, virology, immunology, bacteriology, microbiology, statistics, or other health-related field may be substituted for a maximum of three (3) years of the required (A) experience and one (1) year of the required (B) experience.*
*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
NOTE: Educational substitution will only be permitted for a maximum of one (1) year of the (B) experience.
An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
Official Title: Epidemiologist II
Primary Location: United States-Massachusetts-Boston-250 Washington Street
Agency: Department of Public Health
Job Posting: Sep 12, 2016, 8:46:44 AM
Number of Openings: 1
Salary: 65,231.92 - 92,624.74 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Engie Mota - 617-348-8471
Bargaining Unit: 09-MOSES - Engineers/Scientists
Job Title: Program Coordinator, International
Reports to: Director of International Programs
Status: Full time, non-exempt
Location: Boston, MA
The Program Coordinator supports various members of the Domestic/International Programs team. Key responsibilities include monitoring of program submissions, regular inventory management, daily program maintenance, catalog reviews and post program quality analysis. The Program Coordinator also supports the Director of Program Development through creative data analysis and innovative report creation.
Here's what we are looking for
Work with the program team and to ensure that program materials are completed accurately and on time, all procedures for managing program capacity are followed, and complete information has been submitted
Review new program date submissions and communicate any issues
Assist in the investigation of program quality issues
Review, triage and action program changes via service requests
Proofread catalogs and brochures for accuracy and make changes when needed
Actively participate in inventory management to maximize enrollments and minimize program cancellations
Create, maintain and assist in the analysis of reports - including inventory and program quality
Coordinate marketing materials with staff and external program providers
Other projects and responsibilities as determined by Director
And these are the skills you should have
Bachelor’s Degree preferred
Working knowledge of Microsoft Excel required
Must be pro-active, persistent and results-oriented
Must have experience working in a fast-paced business environment
Excellent customer service skills required
Superior interpersonal and problem solving skills a must
Exceptional analytical skills and high attention to detail is essential
Must have excellent oral and written communications
Ability to work collaboratively in a multi-functional team environment
Love of travel and educational programming
Founded in 1975, not-for-profit Road Scholar is the world's largest and most innovative creator of educational travel adventures. We believe in living life to the fullest at every age by experiencing the world, and not just looking at it. By meeting new people, touching history where it happened and delving deep into the cultures and landscapes we explore. We are proud to offer 5,500 learning adventures in 150 countries and all 50 states, serving more than 100,000 participants a year. At any given time, 2,000 Road Scholars are experiencing the world on our learning adventures.
Outreach Director, Boston Chapter - Boston, MA
Educators 4 Excellence
For far too long, education policy has been created without a critical voice at the table: the voice of classroom teachers. Educators 4 Excellence (E4E), a teacher-led organization, is changing this dynamic by placing the voices of teachers at the forefront of the conversations that shape our classrooms and careers.
E4E envisions a high-quality, prestigious teaching profession that is responsible for driving positive student outcomes. E4E provides teachers opportunities to:
Learn about the latest education policy news and research;
Network with like-minded colleagues and policymakers through panel discussions, speaker series, and networking events; and
Take Action by advocating for teacher-created policy recommendations through E4E’s teacher leadership training programs.
History and Impact
Founded in spring 2010 by two Bronx elementary school teachers, E4E has quickly grown into a national network of over 20,000 progressive teachers, united by the E4E Declaration of Teachers’ Principles and Beliefs. The work of E4E and E4E teachers has resulted in modifications to legislation on issues such as teacher evaluation and increased student funding, the publication of nationally significant teacher-created policy papers, and national and local media attention highlighting progressive teacher voices.
Growth and Culture
With chapters currently operating in Los Angeles, New York, Connecticut, Minnesota and Chicago, Educators 4 Excellence is in an expansion phase as it seeks to provide a platform for teachers across the country to elevate their voices. Grounded in the experience of educators, E4E’s organizational culture revolves around an innovative, entrepreneurial, roll-up-your-sleeves spirit backed by a shared commitment to continuous improvement.
For more information, please visit Educators4Excellence.org.
Reporting to the Senior Outreach Director, the Outreach Director will organize, recruit, engage, and mobilize teachers in Boston to press for progressive changes in the education system that elevate the teaching profession and improve outcomes for students. The Outreach Director’s primary responsibility is implementing E4E’s organizing model by identifying progressive teacher leaders, recruiting them to become leaders within E4E, and training and supporting those leaders to engage their colleagues in E4E’s core programs.
These core programs include: recruiting additional teacher members, leading policy conversations at their schools to shape E4E’s position and local direction, advocating for policy shifts that align to those positions, and participating in their union and other systems of governance that impact teaching and learning. In addition to organizing teacher leaders, Outreach Directors will engage educators through one-on-one conversations, policy focus groups and forums, networking events and other events designed to attract new members and build momentum for changes that promote equity in public education.
Grow the E4E Movement
Build collaborative relationships and act as the primary liaison with teachers and school leaders.
Cultivate and manage teams of teacher-leaders in their region to recruit new members and take action in support of E4E goals.
Conduct, among other things, one-on-one meetings, school visits, trainings, and policy and networking events to develop a sense of shared community and urgency around E4E’s mission and Declaration of Principles and Beliefs.
Stay informed on new local education policy developments/issues and keep members informed about the local education policy landscape.
Develop and implement new ideas and programs in support of E4E’s mission.
Utilize, update and maintain accurate data to help track membership growth and in order to hold the team accountable to ambitious membership and engagement goals.
Identify, recruit and train teacher-leader prospects through E4E’s School Team Leader program to take on leadership roles within E4E that are most suited to their skills and interests.
Connect members with E4E networking, leadership, and advocacy opportunities.
Leverage social media (Facebook, LinkedIn, Twitter, etc.) and other digital tools to engage current and potential members.
Work with teacher-leaders to assess and distill the current and potential impacts of district and state education policies on the classroom.
Coach and lead teams of teachers to meet ambitious engagement goals including E4E membership growth and leadership development.
Support and organize E4E chapter-based events such as panel discussions and Q & A opportunities with local policymakers.
Mobilize for Action
Encourage and foster school teams and other E4E members and supporters to mobilize around teacher-led campaigns and advocate for progressive change in education policy.
Encourage supporters to become members, members to become volunteers, volunteers to become leaders, and leaders to recruit and develop other members.
Encourage, train and support, teacher-leaders to take an active role in their school, district, union and other systems of governance to ensure their voices are represented in the decisions that impact their classrooms and careers.
The ideal candidate for this position will have:
Bachelor’s degree and at least one year of professional experience as a Pre-K-12 classroom teacher required
Some professional experience, in issue advocacy, education policy, and/or community/campaign organizing, preferred
Excellent interpersonal skills and ability to connect with teachers and school communities
Demonstrated track record of leadership with results and the ability to influence others to achieve outcomes, including influencing and motivating teams
A self-starter with an entrepreneurial spirit; one who can work independently to achieve goals after receiving broad direction
A dedication to progressive education reform, and an understanding of the hard, sustained work this role requires in order to achieve those reforms
Experience working with diverse populations and communities and building relationships across lines of difference
Willingness to travel around the city and region
Knowledge of the key players and issues impacting the Boston educational landscape and ability to communicate with diverse stakeholders through conversations and in writing
Proven track record and ability to organize, plan and execute multiple streams of work, meet deadlines and maintain timely correspondence/follow up
Microsoft Excel and database (e.g. SalesForce) experience preferred, but not required
Moreover, all E4E candidates will have a/an:
Empathy for, understanding of, and respect for the teaching profession; previous classroom experience required
Deep commitment to the values of E4E and passion for students, improving education, and closing the achievement gap
Political savvy and keen interest in/understanding of education policy, the education reform movement broadly, and the power and politics of the education landscape both locally and nationally
Tenacity, grit and the ability to take initiative and thrive in a fast-paced, unstructured start-up environment
Solid written and verbal communications skills
Demonstrated record as both a team player and a self-starter, including exceptional organization and time management skills; a demonstrated ability to design a work plan, prioritize and meet goals; grace under pressure and a good sense of humor; and an innovative spirit
Ability and eagerness to go above and beyond and do whatever it takes to get the job done and meet/exceed goals, including working frequent weekday evenings and some weekends
Benefits and Salary
Salary for this position is commensurate with experience. In addition, a comprehensive benefits package is included.
To Apply: Please visit Educators4Excellence.org/careers.
Applications can be addressed to Natalie Harrington, E4E- Boston's Senior Outreach Director. Please submit a resume, cover letter. Applications will be reviewed on a rolling basis.
Educators 4 Excellence is an equal opportunity employer.
Edith Nourse Rogers Memorial Veterans Hospital, Bedford, MA
The Budget Analyst position is located at Edith Nourse Rogers Memorial Veterans Hospital in Bedford, Massachusetts. Incumbent is responsible to the Assistant Finance Officer (AFO) and ultimately the Chief Fiscal Officer of the medical center. The incumbent, along with the AFO and CFO, monitors the execution of a budget for annual and multi-year appropriations in support of medical care, research, general post fund, non-appropriated revenue administered by the Department of Veterans Affairs and the execution of budgets through which national programs are funded. The duties of this position include but are not limited to:
develops and formulates data and prepares the medical center's annual budget plan;
participates in the formulation of resource and workload distribution;
analyzes and validates Target Allowance distribution worksheets received from VHA Central Office and VISN 1;
provides technical assistance and guidance to all medical center programs for established policies, regulations, procedures, and changes in the preparation of their budget requests;
monitors the propriety and rate of expenditures of budgeted funds through contacts with program officials, review of written documents, and examination of accounting records;
reviews cost records and furnishes historical cost data to program officials;
distributes approved annual cost ceilings for all programs by quarter;
maintains records of funding and obligations for all programs;
evaluates trends in usage of supplies, services, equipment and employment to determine need for changes in funding levels; and
provides on-going finance and budget education programs.
Work Schedule: Monday-Friday; 07:30AM-04:00PM
Position Description Title/PD#: Budget Analyst/ PD# 00134
Employment and Economic Advancement Manager (IINE-Boston)
The International Institute of New England
The International Institute of New England, a nongovernmental, not-for-profit, New England-based organization dedicated to addressing the needs and rights of refugees and immigrants, is seeking an Employment and Economic Advancement Manager for its Boston, Massachusetts office.
A dynamic, forward-looking, smart and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields. Candidates need to approach issues creatively and thoughtfully. In addition, all candidates should possess the following set of qualifications:
Excellent verbal and oral communication skills
Excellent organizational and time management skills
Detail-oriented, able to multitask and meet deadlines
Self-motivated, able to work in a team and independently
Available Position: Employment and Ecnomic Advancement Manager
Reports to: Boston Site Director
Supervision: Skills Training Coordinator; Employment and Skills Training Case Specialist; Employment Specailists
Salary Grade: 7
Employment Status: Exempt
The Employment and Economic Advancement Manager is new position at IINE’s Boston site focused on the transformation of the Boston site into a career and education center for new Americans. The Employment and Economic Advancement Manager will oversee the expansion of employment and skills training programming with a focus on the promotion of economic advancement for refugees and immigrants by building pathways into middle skills and middle income jobs. The purpose of these programs is to directly contribute to client attainment, retention, and advancement in family supporting jobs.
The Employment and Economic Advancement Manager will focus on the intersection between employer’s need for skilled workers and client’s needs for the training, education, and placement services that lead to jobs with family-sustaining wages. The Manager will grow IINE Boston’s successful Hospitality Training and Service Industry Training programs; will strengthen employment programming focused on job readiness, placement, retention, and advancement; and will innovate and pilot new programming that provides a continuum of services to bridge the unique skills and barriers faced by refugees and immigrants in entering the Boston area workforce.
This position is a member of the Boston Site Management team. Boston programs and services utilize an integrated service approach and the Employment and Economic Advancement Manager will work closely with other management staff and other Boston programs as well as key external program and employer partners. The Manager works closely with the Boston Site Director on program strategy and budgeting, and priority responsibilities include employer engagement, data-driven program performance management, supervision of program staff, and program contract reporting.
Duties and Responsibilities
Responsible for skills training and employment program design and management.
Oversee Skills Training Coordinator, Employment and Skills Training Specialists, and Employment Specialists and work in collaboration with staff on program design, delivery, and implementation of services.
Grow new employer partnerships and maintain employer partnerships with hotels, hospitals, and banks.
Develop and pilot new programming initiatives.
Research market and job trends; keep current on relevant information that prepares participants for the world of work.
Grow, oversee, and increase the visibility and impact of the Boston site Employment Advisory Board.
Convene and work in collaboration with post-secondary education institutions and employer partners on program design, delivery, and implementation of services.
Assist in the development of program proposals and planning.
Responsible for all program contract reporting.
Represent the organization at meetings, conferences and events.
Process invoices for program contracts and vouchers and send to funders.
Recruit, engage, and supervise staff, volunteers, and interns to meet program goals.
Responsible for tracking and reporting on program data and evaluating outcome measurements. This includes managing and monitoring data entry into two mandated online databases –CTK Apricot and Salesforce.
Responsible for successful program audits to ensure programs meet all compliance requirements per contract agreements by external government funders.
Nurture the positive, strengths-based approach that partners with participants as they work toward self-sufficiency.
Contribute to a workplace climate of mutual respect and treating others with dignity.
Bachelor’s Degree required in human services, education, or business; Master’s Degree preferred.
Minimum of three years of professional experience in supervisory role in workforce development and adult education, particularly in teaching, employer management, and job development; Boston area experience highly preferred.
Demonstrated experience in designing, implementing, and managing employment and skills trainingprogramming, including consumer-driven services.
Experience and desire to serve diverse cultures and adults with barriers.
Ability to provide long-range operational and strategic workforce development program planning that is compatible with the role and mission of the International Institute of New England.
Excellent leadership, management, and supervision skills.
Demonstrated ability to manage government contracts and contract reporting.
Experience with creating and maintaining budgets and cost-benefit budget analysis.
Experience in creating effective working relationships with a variety of stakeholders including but not limited to participants, employer partners, post-secondary educators, nonprofit agencies, state, city, and county representatives.
Demonstrated leadership, organization, communication, management and project management skills.
Outstanding communication skills including written, verbal, and presentation skills required.
Excellent interpersonal skills required.
Extremely well organized, detail oriented, flexible, and able to manage multiple tasks simultaneously.
Command of Microsoft Word, Excel, Outlook, and PowerPoint.
Ability to access and work within mandatory program reporting online databases (Salesforce, CTK Apricot).
High-level of discretion and maturity in dealing with confidential client information.
Must have reliable transportation, valid driver’s license and good driving record.
Bi-lingual and bi-cultural experience a plus.
Perform all other duties assigned by supervisor.
Please send your cover letter, resume, and salary expectations to Human Resources with your name and position in the subject line. Qualified applicants will be contacted; references will be required at the time of the interview.
No telephone calls please.
Position will remain open until filled.
The International Institute is an Equal Opportunity Employer. Immigrants, women, people with disabilities, people of color, and LGBTQ candidates are encouraged to apply.
New Lynn Coalition
The New Lynn Coalition is a partnership of unions and community organizations dedicated to improving the lives of the people in Lynn through uniting all sectors of working class people.
Our principle campaign is to affect Lynn's Waterfront Development, a multi-year, multi-project and multi-million dollar transformation of the city.
Our goal is to direct the projects so they benefit the working class majority and communities of color already living in Lynn, through good jobs and job training, accessible housing, and ecologically sound development. The Coalition is also involved in campaigns to protect wages through municipal ordinances and has, with the Lynn Public Schools, created an adult night school at the local technical high school. New Lynn has also conducted public cultural and political education events.
The Organizing Director will be supported by two part-time staff, by staff and leaders of partner organizations, and labor educators, and an intern.
Fund-raising/grant-writing; develop relationships with key philanthropic partners
Internal and external communications
Help research policy issues
Archive Video and photographic records
Organizing Tasks (as conditions and time allow):
Oversee Waterfront Campaign
Develop relationships with current and new affiliates and allies
Prioritize topics for monthly Steering Committee and other meetings
Organize support for affiliate activities from other partners
Build solidarity between unions and non-union, low-wage workers organizations, and between unions and communities of color
Support Lynn Community Engagement Program (night school)
Oversee other campaigns and activities of New Lynn, ie Wage Theft Bill and Cultural and Political Education events, May Day march, as needed
Organize public meetings/ hearings/rallies, etc.
Develop press strategy
Assist Steering Committee to prepare annual Strategic Planning session
Develop relationships and affiliation with national groups doing similar work
Develop an annual fund-raising event
Desired Qualifications and Background:
Minimum 3-5 years organizing experience working with unions and community organizations
Bi-Lingual skills (Spanish and English)
Commitment to social justice and agreement with goals of Coalition
Experience leading campaigns
Experience with finances of non-profits and fund-raising
Writing, Speaking and Facilitation skills
Competence with Microsoft Suite, Quickbooks, database and website management
Compensation will be 55k for qualified candidate, or based on experience. Fully paid health insurance, 3 weeks paid vacation, paid holidays, and simple IRA available.
Applications should include resume, references, and writing sample (min 1-2 pages).
Contact Jeff Crosby at firstname.lastname@example.org to submit application or inquiries. Applications will only be accepted on line. Posting until filled.
New Lynn Coalition is an Equal Opportunity Employer. Women, people of color and LGBT people are strongly encouraged to apply.
Associate Director, Boston
Strong Women, Strong Girls
Strong Women, Strong Girls' vision is that every girl will realize her inner strengths to dream and do. SWSG works to empower girls to imagine a broader future through a curriculum grounded on female role models delivered by college women mentors, who are themselves mentored by professional women.
We are an award-winning curriculum-based mentoring organization that works to counter the social pressures that discourage girls in under-resourced communities by combining multi generational group mentoring to build a community of strength around every girl. SWSG works in both Boston and Pittsburgh.
Strong Women, Strong Girls is seeking a highly collaborative, experienced nonprofit executive to lead the day-to-day management of our talented program team and internal operations. Reporting to the Executive Director, the Associate Director will play a critical role as SWSG Boston continues to enhance its quality programming and builds capacity to prepare for programming growth. The position will be responsible for overseeing program operations and enhancing the internal organization processes and infrastructure that will allow SWSG Boston to effectively fulfill its mission and implement its strategic plan. The
Associate Director also will serve as a thought partner to the Executive Director on the organization's strategy and Board engagement.
The ideal candidate will bring strong emotional intelligence and a proven ability to help individuals and teams achieve their full potential. They will bring a demonstrated record of managing and enhancing the operations/program delivery of a high-performing nonprofit organization, particularly in a time with limited resources. The top candidate is a creative problem-solver who thrives on identifying solutions and focusing on what's possible, while facilitating strong collaboration and communication across the organization.
This is a tremendous opportunity for a flexible program and operations leader, with exceptional staff management skills, to maximize and strengthen program operations and the internal capacity of an organization.
This position will be based in Boston and focused on Boston program and operations.
Serve a critical role in the small senior management team responsible for ensuring the advancement of the organization's mission
Collaborate with the ED on Board management and engagement
Manage SWSG Boston program team with a focus on key program outcomes and professional development
Lead on recruiting, training, and evaluating the performance of program staff, fellows and interns
Ensure the organization meets its regular programmatic goals (Core After-School Program, JUMP, and Strong Leaders Network) and is effectively communicating its progress to stakeholders
Oversee the execution of four signature program events a year (Fall Training, Spring Training, Jump into Spring and Strong Awards) - ensure that quality training is delivered to college mentors and that all events are leading towards SWSG outcome areas
Oversee evaluation activities including data collection systems, longitudinal evaluation, and all contracts and activities relating to program evaluation and measurement; communicate and prepare all data collection summary reports and evaluation updates for the ED, board of directors, and staff
Support the curriculum development process to ensure that it is outcome-oriented, research driven, and representative of the community that SWSG serves
Ensure that all quality measures and safety protocol are followed for Boston operations
Work with the Executive Director on identifying and managing improved systems for managing HR in the Boston office
Supervise the preparation, execution, and monitoring of annual operating budget in conjunction with the ED
Ensure administrative and operational management, effective program planning and evaluation, and strong coordination of various departments within the organization
Oversee financial management of the Boston office
Develop and maintain protocols and procedures that enhance organization efficiency, communication, and transparency, and support strong morale among our team members
Lead on all IT/admin/facilities tasks in the Boston office
Work closely with the ED in implementing the organization's strategic plan, with a particular focus on data collection & evaluation, organizational infrastructure, and programming
Develop and execute special projects as needed
Work with the Executive Director, Development Committee and development staff internally to support all development efforts, with a focus on reporting on key program outcomes
Responsible for integrating a culture of philanthropy into all programmatic operations (ex: donor site visits, donor engagement at signature events, corporate volunteerism/sponsorship, donor gratitude, supply drives, etc.)
Ensure that the program team communicates program stories, events, and outcomes on website, blog, email newsletters, etc.
Bachelor's degree required, graduate degree preferred; 10 years of professional experience in a program or operations management role strongly preferred, ideally in a rapidly evolving institution
At least five years of experience working with youth, mentoring/after-school, and/or educational programming - experience with girls programming preferred
Unwavering commitment to quality programs and data-driven program evaluation
Experience managing young and transitional teams of interns, fellows and junior staff and a proven track record building the capacity and performance of said teams
Track record of effectively leading a direct service program with a variety of programs with the ability to leverage strengths across program areas; excellent project management skills
Exceptional organizational skills
Ability to stay motivated while working independently
Enthusiastic commitment to wearing multiple hats in an ambiguous, fast-moving environment; a driving force who manages toward clarity and solutions
A successful track record in setting priorities, shaping processes, guiding investment in people and systems, and developing an infrastructure that creates a stronger and more efficient organization
Thorough understanding of project management; able to work effectively under pressure to meet tight deadlines and goals
A consummate team player with a flexible and creative approach
Fundraising experience with the ability to engage a wide range of stakeholders and cultures
Strong written and verbal communication skills; a persuasive and passionate communicator with excellent public speaking skills
Action-oriented, entrepreneurial, flexible, and innovative approach to operational and program management
Passion, humility, integrity, positive attitude, mission-driven, and self-directed
Strong Women, Strong Girls is an equal opportunity employer; people of color and individuals from diverse backgrounds are encouraged to apply. SWSG does not discriminate on the basis of race, color, national origin, ethnic background, religion, sex, gender identity/expression, sexual orientation, age, or disability.
Community Engagement Manager
HAPHousing™ is seeking a Community Engagement Manager for Neighborhood Revitalization and Public Health, who will be a member or leader of multi-sector collaboratives and work with residents and stakeholders on many community revitalization efforts including innovative public safety and home programs, reducing vacant properties and improving the physical environment, and organizing neighborhood gatherings and festivals. The Community Engagement Manager will lead community building and engagement efforts in three Springfield neighborhoods and support the development of a new public health initiative focused on the Old Hill Neighborhood. Our Healthy Hill Initiative is a multi-sector collaboration working to improve public safety, access to healthy food and physical activity, and to achieve policy change and infrastructure improvements.
Candidate must have a Bachelor’s Degree; be self-motivated and able to prioritize and carry out multiple projects in a fast-paced work environment; be able to effectively meet, motivate and involve people in the community; be able to work independently and as part of a team; have excellent communication, organization and computer skills; be able to effectively plan and troubleshoot events; and be willing to work a flexible schedule, including some nights and weekends. Bilingual (English/Spanish) preferred. Knowledge of affordable housing; experience working in a diverse, multicultural community as well as experience in grant writing, fundraising and community development a plus.
Wage between $47,476-$58,486 depending on education and experience. Resumes accepted until position is filled.
HAPHousing™ is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex, disability, handicap, veteran status or national origin.
MA Immigrant and Refugee Advocacy Coalition (MIRA)
The Massachusetts Immigrant and Refugee Advocacy Coalition (MIRA), a statewide membership organization, advocates for the rights and opportunities of immigrants and refugees across the Commonwealth. MIRA advances this mission through education and training, leadership development, organizing, policy analysis and advocacy. MIRA has a membership of over 130 organizations across Massachusetts, and works with hundreds of partners and allies across the state.
Working closely with the organizing, policy, and communications staff at MIRA, the Field Organizer will work to engage MIRA member organizations and allies in state and federal legislative campaigns, voter registration and get out the vote drives, and other actions to create strong local structures to develop immigrant leadership and advance a pro-immigrant agenda. This person will also serve as a liaison between campaign working groups/committees and MIRA organizing, policy, and communications staff. The Field Organizer will report to the Director of Organizing.
Duties and Responsibilities:
With Director of Organizing, engage members and allies in MIRA local, state, and federal advocacy efforts;
Organize the field to win legislative campaigns directed by the Coalition and its members and allies;
Build relationships with key partners statewide, including community leaders, elected officials, community members, faith based groups and others;
As necessary, develop campaign materials (blast e-mails, fliers, letters, endorsement forms, etc);
Work with the communications and citizenship teams to increase the civic engagement of New Americans;
Coordinate voter registration drives, engage MIRA members, recruit volunteers and maintain relationships with sites and key partners;
Lead a 2016 Get Out the Vote (GOTV) operation, including recruiting and training volunteers for phone banking and canvassing;
Work to increase the number of MIRA members and to coordinate the membership process (new members, renewal of membership, etc);
Assist in organizing the annual and regional members’ meetings;
Supervise organizing interns and volunteers;
Other duties as assigned by supervisor.
Strong applicants will have:
2 (two) years experience as an electoral and community organizer;
Excellent leadership skills, including the ability to motivate and engage a broad range of stakeholders;
Excellent written and oral communications and social media skills;
Experience evaluating voter targets and implement organizing strategies;
Ability to manage multiple projects at the same time;
Strong sense of strategy, work ethic, and detail oriented;
Outstanding outreach and facilitation skills.
Minimum Bachelor’s Degree or commensurate experience.
Knowledge and understanding of immigration issues required, including related issues of social justice, race, class, and gender, and the ability to assist others to develop that type of understanding;
Strong outreach and facilitation skills;
Experience working with diverse groups and communities;
Ability to work well in a closely-knit staff team;
Experience supervising interns and volunteers;
Employment requires statewide travel;
Bilingual/bicultural strongly preferred;
Self-motivated; ability to take initiative and succeed with minimal supervision.
Please send cover letter and resume to Jeff Gross (email@example.com) by August 15, 2016. Please write Field Organizer in subject line. - NO PHONE CALLS, PLEASE
Director of Public Programs
Edward M. Kennedy Institute for the United States Senate
Who We Are:
The Edward M. Kennedy Institute for the United States Senate is dedicated to educating the public about the important role of the Senate in our government, encouraging participatory democracy, invigorating civil discourse, and inspiring the next generation of citizens and leaders to engage in the civic life of their communities.
About this Role:
The Director of Public Programs is responsible to lead the planning, management, and successful execution of all public and specialized programs and events. These initiatives include, but are not limited to: public policy forums, speaker series, and community programs, youth events, the Oral History Project, scholarly conferences, national debates, and specialized programs for Senators, Senate staff, and government officials.
The Director works collaboratively with the Chief Strategy & Public Affairs Officer to develop a plan for all aspects of external relations. The Director works collegially with the directors of government relations, marketing, and communications to ensure effective relationships and participation of elected officials, as well as effective press coverage, advertising, and marketing of public programs. The Director is responsible for identifying and working effectively with media partners and financial sponsors who can support the public programs. The Director has excellent communications skills, is organized, exercises sound judgment, and effectively multi-tasks and problem-solves. S/he develops, recommends, and manages the budget for public programs. The Director represents the Institute with public program partners and speakers, and sustains and maintains these relationships over time, and helps to extend them to other relevant program staff at the Institute.
Leads all necessary planning, outreach, development, meeting preparation, staffing, execution, and evaluation for public programs and specialized programs.
Stewards relationships with speakers, stakeholders, programmatic partners, and other program participants.
Develops or supervises the creation of all program related content and communications including written correspondence, invitations, agendas, research and briefing materials, proceedings, and reports.
Responsible for supervising administrative support staff who handle the maintenance of all program-related filing systems, keeping updated budgets, correspondence, reports, archives and deliverables.
Manages the maintenance of directories, databases, and priority contacts for all public programs.
Works collaboratively with marketing, communications, government relations, IT, facilities, and other departments on program press coverage, promotion, audio/visual needs, and operations.
Conducts direct outreach to solicit new and strengthen current programmatic partnerships with congressional centers, academic institutions, community organizations, and NGOs locally and nationally, as well as build audiences for individual programs.
Coordinates event planning for all programs and educational events, working sessions and government official retreats in Boston, Washington, D.C., Cape Cod, and other locations.
Delivers midstream program reports and budget summaries.
Conducts ongoing evaluation and development of programmatic offerings.
Responsible for coordinating all relevant details and operational requirements for production of individual programs and sessions with events production team, including IT, facilities, operations, and others as needed.
Performs other duties as assigned.
Qualifications and Skills:
Bachelor's degree preferred or equivalent record of professional achievement and qualifications with a demonstrated track record of success.
Knowledge of and ability to keep current on all social media platforms, selected political journalism, the Congressional Record, and other news sources about federal, state, and local government.
Excellent project management and research skills.
Excellent oral and written communication skills.
Excellent organizational and time management skills.
Proficiency with standard project management software and directories.
Ability to track and report ongoing work stream issues including project blockers, risk areas, assessment of project status, global project concerns and accomplishments.
Ability to work with diverse populations.
Ability to perform well under pressure.
Ability to mange multiple tasks simultaneously.
Ability to work both independently and collaboratively with teams.
Strong leadership skills.
Flexible work schedule.
Experience with Microsoft Office applications.
The Director of Public Programs should have extensive experience in programs, education, and event planning. Prior experience working with students, government officials, legislators, teachers, faculty, and policy experts would be beneficial. Experience working with advanced digital platforms and tools and integrating live and social media into regular aspects of public programming is preferred. Experience working in the U.S. Congress is preferred.
Government Affairs Specialist
Metropolitan Area Planning Council
PLEASE SEE COMPLETE JOB AD AT www.mapc.org AND APPLY AT LINK SHOWN THERE.
The Metropolitan Area Planning Council (MAPC) seeks candidates for the position of Government Affairs Specialist, who will join the agency’s Government Affairs Department. The Government Affairs Specialist is a core member of MAPC’s legislative team, which advocates on a wide range of issues with legislators on Beacon Hill and occasionally on federal issues. MAPC, established by statute in 1963, is the Regional Planning Agency (RPA) serving the people who live and work in metropolitan Boston, an area of 3.2 million people with 101 cities and towns. Our mission is to promote smart growth and regional collaboration. We are guided by MetroFuture: Making a Greater Boston Region, our regional policy plan for a more sustainable and equitable future, which was adopted in 2008, and by the agency’s Strategic Plan, which was adopted in 2014. For more information about MAPC, MetroFuture, and the Strategic Plan, visit www.mapc.org/about-mapc and www.mapc.org/metrofuture.
Duties include: Develop elements of the agency’s legislative agenda, along with policy and advocacy strategies, including leading advocacy efforts on key issues; Prepare and draft testimony and correspondence to legislators, meet with legislators and legislative staff; Convene groups of municipal officials and other allies to design programs that address issues common to the region. Qualifications: A Bachelor’s degree in public policy, planning or a related field; and Broad knowledge of state, local and federal government functions, including a general understanding of municipal governance and finance, with Massachusetts State House experience preferred; At least 3-5 years of related experience preferably in a public policy arena, or an equivalent combination of skills and experience.
The starting salary ranges from $50,000 to $55,000, depending on qualifications and experience. This is a fill time exempt position. MAPC offers excellent Massachusetts state employee benefits as well as a flexible, supportive, and family-friendly work environment and a commitment to continued professional development.
Please attach a cover letter, resume and writing sample. A review of applications will begin immediately. The position is open until filled. Candidates must have legal authorization to work in the USA and valid driver’s license and/or the ability to arrange transportation to meetings in different parts of the region. MAPC is an EOE/AA employer. We take pride in the diversity of our workforce and encourage all qualified applicants to apply. Posted 8-17-16; Thomas E. Hauenstein, Manager of Operations.
Senior Program Manager for Response and Recovery
Boston Public Health Commission, Office of Public Health Preparedness
Location: Boston MA
Salary range: $55k-$65k
Email for application: need to apply online at bphc.org, but can email questions to: Rifkin@bphc.org
Job description: The Office of Public Health Preparedness (OPHP) is a program of the Boston Public Health Commission (BPHC). The mission of OPHP is to enhance community, public health, and healthcare system resilience in order to prepare for, respond to, and recover from emergencies that impact the health of the public. OPHP envisions a resilient Boston through healthy, informed, and connected communities that are supported every day and during emergencies by strong, integrated public health and healthcare systems.
Under the direction of the Associate Director, Healthcare System Preparedness, Response and Recovery, the Senior Program Manager supports the OPHP mission with a focus on leading public health and healthcare preparedness, response and recovery activities through the Stephen M. Lawlor Medical Intelligence Center (MIC). The Senior Program Manager leads planning and policy initiatives for the MIC, including development and delivery of ongoing training opportunities. More specifically, the Senior Program Manager:
- Supports the operational readiness of the Stephen M. Lawlor Medical Intelligence Center (MIC) as the Department Operations Center (DOC) for BPHC and the Multi-Agency Coordination Center (MACC) for ESF-8 healthcare partners
- Leads the development of plans and protocols for the multi-agency coordinating center and department operation center functions of the MIC
- Identifies new technology systems that can be used by OPHP during response and recovery operations, with a focus on process development. Develops and maintains policies for use of existing response and recovery technology
- Develops processes and protocols with healthcare partners to support public health and healthcare response and recovery operations
- Supports the MIC's role and responsibilities as part of the city-wide all-hazards trauma response system
- Serves as a Duty Officer for the MIC to ensure 24/7 coverage, after participating in required trainings
- Serves as the co-Region 4C Hospital Coordinator, in coordination with the Conference of Boston Teaching Hospitals.
- Staffs the MIC during emergencies affecting public health and healthcare
- Supervises staff, consultants and interns as assigned; trains and reviews the work of subordinates for completeness, accuracy and content.
- Ensures that project goals and objectives are consistent with both federal and state grant guidance.
- Collects, reviews, and analyzes information to determine effectiveness and recommend changes/improvements.
- Maintains an ongoing awareness of all OPHP plans, protocols and procedures for daily and emergency operations.
- Prepares reports and briefing materials to provide information on status of all projects, as well as recommendations for future action.
- Assists with oversight of Memoranda of Agreement, RFP's and grants with regional partners.
- Participates in grant planning, coordination and management.
- Represents OPHP at meetings, conferences and other events as needed.
- Participates in trainings and other educational opportunities to enhance knowledge of emergency preparedness, response and recovery field
- Performs other duties to support OPHP operations as required.
Core competencies include the ability to: describe the agency role and follow the chain of command in emergency response; demonstrate her/his role in regular drills; adapt to and support rapidly changing and evolving emergencies; and recognize deviations from the norm that might indicate an emergency and take/facilitate appropriate action(s) such as communicating clearly within the chain of command.
Works in a confidential capacity with the Associate Director Healthcare System Preparedness, Response and Recovery, and meets regularly regarding all aspects of program operations, including but not limited to matters pertaining to program staff and other confidential matters. Operates independently. Uses independent judgment and discretion to make decisions affecting the program and staff as it relates to program operations/services and BPHC policy.
A cover letter is required along with resume for this position. Materials should reflect candidate's qualifications for position as outlined.
Master's degree in a related discipline with one year or more demonstrated experience in managing projects involving significant planning and coordination; or a BA/BS and at least 3 years of demonstrated experience in managing projects involving significant planning and coordination in a related field; or a GED or High School Diploma and at least 6 years of demonstrated experience in managing projects involving significant planning and coordination in a related field.
Required skills include:
- Ability to follow and to give clear written and oral instructions
- Ability to analyze and interpret information and data
- Ability to write clear, concise reports
- Excellent written and verbal communication skills
- Significant experience and capability working as a member of a team, and ability to establish and maintain professional working relationships with others.
- Exceptional organizational skills
- Demonstrated knowledge of the project management process
- Ability to meet deadlines and manage projects under stressful conditions
- Advanced knowledge & experience with MSOffice, MS Word, MS Excel, and PowerPoint required.
Experience in emergency preparedness and/or emergency management, as well as knowledge of healthcare systems is strongly preferred. Experience with grant writing, executing contracts and purchasing is preferred. Familiarity with and knowledge of local community agencies, public sector work, and working with state and federal agencies is preferred.
Boston residency required, or willingness to relocate within 6 months, A Criminal Offenders Records Information request must be completed for this position. However, a record is not an automatic bar to employment but is reviewed in relation to the job applied for., This position requires direct client/patient contact and as a result of such direct contact, certain immunizations will be recommended and/or required prior to commencement of employment duties., Any position that requires an advanced degree will be subject to education verification, The Boston Public Health Commission is an EEO Employer and all applicants meeting the minimum requirements are eligible to apply
$55,000.00 - $65,000.00
35 hours/week. Monday -- Friday, 9-5. Duties will require working some evenings, nights or weekends. Must carry a department issued pager and cell phone and be available for emergencies 24/7.
Chief Customer Experience Lead
Location Greater Boston Area
Greater Boston Area
Job Type Full-Time
Department MBTA - Chief of Staff
Job Number 16-15794
ABOUT THE MBTA:
The MBTA (the T) is the oldest and fifth largest transit system in the country, operating subway, trackless trolley, bus and commuter rail service throughout eastern Massachusetts, as well as a broad range of other passenger services, including commuter boats, paratransit service, and express buses.
Annual expenses at the T in FY16 were $1.9 B, including $1.5 B in operating expenses and $400 million in debt service payments to support the T's capital program. Five sources of revenue including fares, parking/advertising/real estate, local assessments, dedicated State sales tax receipts, and miscellaneous other income support the T's operations. Because these revenue sources have not kept pace with the growth in expenses, additional assistance from the Commonwealth has been routinely required to support operations.
The harsh winter of 2015 exposed a number of operational and asset deficiencies at the T and resulted in the appointment of a new Fiscal Management and Control Board to secure the fiscal, operational, and managerial stability of the T. Further provisions were enacted to allow innovative procurement tools and require long-term capital plans, asset management strategies, and performance metrics to improve workforce productivity.
The T is seeking a Chief Customer Experience Lead to guide, implement, and manage a strategy for enhancing the customer experience as part of a broader effort to provide high-quality public transit service to support the economic growth and wellbeing of the Commonwealth.
Duties & Responsibilities:
Responsible for organizing, coordinating and improving all aspects of customer communications, fare policy, marketing, customer facing metrics and technology
Improve customer communication across the delivery spectrum including way finding and signage, T alerts, website, mobiles, press shop, and marketing efforts
Led long term strategy and planning for service delivery and fare policies
Build and manage product service life cycle catalogue including end-to-end research, design, proof of concept implementation and in-market life cycle of customer facing projects
Measure performance of customer facing pilots and initiatives and conduct forecasting and analysis of customers trends
Develop strategic partnerships throughout the customer and business community
Respond to each inquiry, whether from a customer, vendor or co-worker in a courteous and professional manner.
Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees.
Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements and policies of the Authority including the EEO, Anti-Discrimination and Anti-Harassment and Anti-Retaliation policies.
Perform related duties and projects as assigned
Bachelors in Business Administration or related degree
5+ years of relevant progressively responsible experience for a private firm and/or public authority working to improve customer experience and/or communications
Experience and results in partnering with an executive team to drive organizational change
High level of written and oral communication skills and experience packaging financial analysis for board-level presentations
Demonstrated ability to effectively lead, manage and motivate staff, particularly in a public sector environment
Experience dealing with outside constituencies in the financial markets and knowledge of compliance requirements.
Additional Qualifications/Skills needed:
Excellent communication skills and the ability to communicate to large audiences and facilitate meetings.
Ability to pass: background screenings; and the MBTA's medical requirements, including a physical examination and drug and alcohol screening.
Handle sensitive and confidential information in an appropriate manner.
Have excellent customer service and conflict resolution skills.
Ability to provide internal and external customers with a courteous and professional experience.
Ability to travel to locations throughout the MBTA's service area.
Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting, including overall employment, job performance, discipline and safety records (infractions and or/offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
Commitment to MBTA's diversity and inclusion goals.
Ability to supervise and work effectively with a diverse workforce.
MBA or Master degree
Experience at a consulting firm or at a public agency.
Education & Outreach Investigator
City of Boston
The Education & Outreach Investigator is responsible for developing and implementing activities that educates housing providers, renters, prospective buyers, the general public, social service agencies, community leaders, elected officials, civic associations and other organizations about the Office of Fair Housing and Equity (FHE) programs.
Performs complaint intake on allegations of discrimination or noncompliance; conducts fact-finding conferences, negotiates settlements, and prepares complaints for public hearings.
Prepares detailed investigative plans, data collection, and analytical reports;
Supports the Office of Fair Housing and Equity’s (FHE) participation and prepares reporting on the Affirmatively Furthering Fair Housing (AFFH) rule, Assessment of Fair Housing.
Responsible for coordinating programs and activities to ensure that individuals with Limited English Proficiency (LEP) have equal access to services offered by FHE.
Prepares responses to public informational inquiries and requests for records.
Responsible for conceptualizing, writing and distributing information about programs and policies to groups with differing levels of professional and lay understanding.
Develops and implements programs and activities that informs the public about the policies, programs, and services of FHE in furthering its goals/objectives on matters, including but not limited to Fair Housing, C.O.R.I. Rights, Human Rights.
Works with staff to develop training materials for Boston Fair Housing Commissioners.
Conducts a variety of outreach activities to groups and agencies; plans, organizes, and holds events; develops and distributes press releases, service announcements, brochures, newsletters and public informational material. Ensures materials available for distribution at events and through the Mobile City Hall truck as directed.
Prepares speeches and broadcast products as required.
Works with employees in DoIT to update FHE's web content and to establish and manage content on social media sites such as Facebook and Twitter. May contribute to an online blog.
Ensures Boston Fair Housing Commission compliance with Open Meeting Law through meeting content management and other commission duties as assigned.
Perform related work as required.
Minimum Entrance Qualifications:
At least three (3) years of full-time, or equivalent part-time, experience in public administration, public relations, human services, or related field. A bachelor’s degree in communications, public or business administration, social sciences, social services or related field may be substituted for two (2) years of the required experience. A master’s degree in the areas listed above or a juris doctorate may be substituted for the required experience.
Strong skills in oral communication, in interpreting and communicating sensitive and complex policy issues.
Ability to use multiple forms of media including public service announcements, article placements in journals, press releases, speeches, brochures, technical documents, broadcast products and social media, etc.
Ability to work effectively with individuals of diverse economic and cultural backgrounds required.
Ability to take the initiative and to follow through on assignments/projects required.
Ability to exercise good judgment and focus on detail as required by the job.
Bilingual Spanish preferred.
BOSTON RESIDENCY REQUIRED
Union/Salary Plan/Grade: Nonunion/MO-7
Hours per week: 35
MathPOWER is seeking an enthusiastic advocate for urban youth as its next executive director. With a mission to achieve transformational change in the lives of urban youth by developing proficiency in advanced mathematics and personal resiliency, MathPOWER has impacted almost 10,000 students, teachers and parents since 1989. MathPOWER is prepared for dynamic growth in the years ahead under the leadership of someone with skills in hands-on operational management, partnership building, and fundraising.
Inspired by the work of civil rights activist and educational visionary Dr. Robert Moses, MathPOWER was founded as the Boston Algebra in Middle Schools (AIMS) Project. In keeping with Dr. Moses’s vision, MathPOWER continues to address the inequities in public education that disproportionately affect underserved population groups, specifically those in African American, Latino and impoverished communities.
One of the best predictors of completion of a college degree is competency in advanced mathematics. MathPOWER promotes personal and academic transformation in young people while instilling the perspective that mathematics can be a critical stepping stone to future career success. In its 26 year history, MathPOWER’s staff and volunteers have gone beyond teaching mathematics skills to instill resiliency, foster social-emotional growth and build self-confidence in the students engaged in its programs.
Over the past two decades, MathPOWER has collaborated with numerous educational reform initiatives, working with Boston Public Schools, the Boys and Girls Clubs of Boston, Boston After School and Beyond and many other like-minded organizations.
MathPOWER has forged a close working relationship with Northeastern University, where its offices are housed. With an integrated learning model, MathPOWER serves Boston’s urban students and their teachers, working both within and outside of schools, allowing MathPOWER’s programming to seamlessly integrate in-school learning with after-school support.
Services for teachers include coaching and professional development. Students from kindergarten to eighth grade receive intervention services that address gaps in math knowledge and encourage continued development of new skills. Operating on a year-round basis, MathPOWER also offers an acclaimed Summer Academy consisting of five weeks of additional educational support and mentoring to students.
MathPOWER is led by an engaged board of directors and has a dedicated full-time staff of four. The organization’s annual budget is $350k. With a combination of part-time coaches, volunteers, students and office staff, MathPOWER currently tutors students in nine schools, offers coaching to teachers in three schools and serves 21 schools through the Summer Academy
Strategic Opportunities and Challenges:
MathPOWER is at an important juncture in its development as it considers how best to leverage its history of success. Led by Board President Robert Gittens, MathPOWER’s board of directors is poised for growth, with a goal of expanding to 10 members by the end of 2017.
MathPOWER has a model that works. Partnering with the Boston Public Schools, the organization envisions an expanded impact that introduces this model into more schools in and around Boston. Clearly, it is highly replicable in other urban areas in Massachusetts and can have a far greater impact in the years ahead.
MathPOWER has attracted the attention of major corporations and foundations, both regionally and nationally; however, there is more to accomplish in this area. Individual donor support has been a minor component of the organization’s funding. In the next three years, there will be a greater focus on developing diverse funding streams and vital new partnerships, affiliations and programmatic initiatives.
Additional initiatives that MathPOWER will focus on over the next three years include:
Utilizing enhanced technology; expanding data collection; diversifying revenue and planning for sustainability; creating new branding opportunities; creating expanded partnerships with the corporate community with a focus on STEM; expanding geographically; establishing ninth grade students as target population.
The Ideal Candidate:
In addition to being an energetic advocate for urban youth, the next Executive Director of MathPOWER will be an innovative thinker who shares MathPOWER’s vision of a world in which all students achieve competency in advanced mathematics, a gateway to lifelong learning and a productive career.
MathPOWER’s ideal candidate will demonstrate these skills and attributes:
Knowledge of Urban Education and Local Landscape
Fundraising and Relationship-Building Skills
Collaborative and Community Relations Experience
Resource Management and Administration Experience
Education and Leadership Experience
A Bachelor’s degree is required, and a Master’s degree in a relevant area is preferred. Five or more years of increasing leadership responsibility is required.
Submission of Candidacy:
This executive search is being conducted by Third Sector New England’s Consulting and Executive Transitions Program with Transition Consultant Cathy Cohen. All submissions are confidential.
Only online applications will be accepted.
For complete position profile and candidacy submission guidelines, please visit http://tsne.org/executive-director-mathpower
MathPOWER is an equal-opportunity employer and actively seeks a diverse pool of candidates. People of color, women, and transgender people are encouraged to apply.
Assistant to the Executive Director
Boston Bar Association
REPORTS TO: Executive Director
SUMMARY: Assist with administrative tasks and support projects pertaining to Boston Bar Association and Boston Bar Foundation leadership and events, membership, BBF grant administration and to support other projects and programs as assigned.
- Perform all administrative duties, scheduling, record-keeping and support related to BBA and BBF executive leadership-level meetings and processes (e.g. BBA Council, BBF Board of Trustees, BBA and BBF Executive, Nominating and Audit Committees, BBF Grants Committee and BBA Finance Committee), as well as external meetings and appointments.
- Serve as liaison to BBA and BBF officers and leaders and their offices and staff, and coordinate and manage their schedules as they relate to the BBA and BBF.
- Support all BBA and BBF appointment processes, including appointments to sections, standing and ad hoc committees, and task forces.
- Support BBA and BBF board orientation and strategic planning, section and committee orientation, and other leadership functions and events.
- Provide support to the BBF Grants Committee and assist with all aspects of BBF grants administration.
- Support other BBA and BBF Directors on projects and tasks as assigned by the Executive Director.
- Perform other duties as assigned.
This job description is intended only to provide general guidance. It is understood that the position may evolve over time, and that additional or different duties may be added at management’s discretion. It is the policy of the BBA/F to review and update job descriptions annually however updates or revisions may occur within a given year as indicated.
- Strong analytical, organizational and project management skills
- Demonstrated exceptional writing skill
- Strong communications and inter-personal skills
- Exceptional attention to detail
- Ability to manage multiple projects independently
- Ability to interact with volunteer leadership and senior staff
Bachelor degree required
Email cover letter and resume to firstname.lastname@example.org